Learning & Development Manager, SEA

Job Responsibilities:

• Partner with Department Heads and line managers to identify performance gaps, training requirements, and business challenges, and recommend appropriate learning solutions.
• Conduct training needs analysis, including data collection, gap analysis, and performance assessments and training strategy
• Manage end-to-end Learning & Development activities, from employee orientation programmes to the coordination and facilitation of corporate and customer service training sessions.
• Design, develop training content and  facilitate, and deliver training workshops in English, Mandarin, and Cantonese to support diverse learning needs.
• Support leadership workshops and activities (as needed)
• Work closely with the Corporate L&D team to implement and deploy all core training initiatives across the organisation.
• Develop and maintain the annual training calendar, ensuring alignment with business priorities.
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