Learning & Development Specialist, Contact Center

Overview

Scene+ is a joint venture between Cineplex, Empire, Scotiabank, and a network of partners. We have spent over 17 years delivering rewards and experiences and focus on innovation and technology to provide a member-centric experience. Data powers our growth and our journey to becoming Canada’s most beloved loyalty program, enabling personalized rewards and meaningful connections with our members.

Joining Scene+ means contributing to a role where your passion and skills can impact millions of members. We offer rewards for diverse lifestyles and opportunities to collaborate across teams to shape the future with us.

Who we need

Reporting to the Director of Member Services, we are hiring a Learning and Development Specialist to ensure our Contact Centre staff have the knowledge and skills to provide exceptional service to our Members. You will partner with training teams and vendors to ensure learning materials and programs are targeted, timely,...