Learning & Development Trainer (Automotive)

Job Description

This position is for an experienced Learning & Development Trainer who holds Mechanical and/or Auto Electrical qualifications. Responsibilities include designing, developing, and delivering training for front-line employees (such as patrols, tow truck drivers, and driver trainers) and managers within the NRMA, primarily focused on Roadside Delivery.

What You'll Do 

Key tasks involve creating learning experiences to equip team members with skills required for customer service and member support. Working collaboratively within the Roadside training team and with business stakeholders, the role includes conducting needs analyses, creating and delivering training programs across various formats, and ensuring alignment with business objectives and organisational values.

There are opportunities for further professional development, such as specialised commercial training in road safety. The position is based at Sydney Oly...