Job Description

  • Coordinate and monitor academic and operational activities across courses and batches.
  • Support scheduling of classes, managing timetables, and ensuring timely faculty and student communication.
  • Manage LMS (Learning Management System) content uploads, student access, and digital resource maintenance.
  • Maintain accurate data and records related to enrollments, attendance, assessments, and feedback.
  • Act as a point of contact for resolving operational issues between academic teams, tech support, and students.
  • Ensure smooth onboarding for new students and mentors, and provide administrative assistance as needed.
  • Collaborate with cross-functional teams including Academic, Product, Sales, and Customer Support for process efficiency.
  • Assist in tracking KPIs and operational metrics and contribute to continuous improvement strategies.
  • Prepare daily/weekly reports, dashboards, and documentation to track process performance.

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