Job Description
- Manages the day-to-day operations of the Learning Services Team by setting weekly goals and specific tasks, subsequently monitoring the LSSes’ performance against these established goals and objectives.
- Allocates resources to achieve delivery of given tasks.
- Coordinates with other Learning Services Supervisors (LS Supervisor) in the reservation and allocation of training resources.
- Works with the Learning Services Coordinator in procuring and managing training supplies and funds for new hire classes.
- Oversees generation of reports drafted on training matters before forwarding to the requisitioning party.
- Manages proper collation of data provided by various parties that contribute to the overall output of the LS Team.
- Creates recommendations, as required, to address account-specific issues and/or concerns.
- Ensures that reports are accurately processed, delivered, and documented following the company policies.
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