Learning Systems Coordinator

Responsibilities: 

• Administers and supports the enterprise Learning Management System (Workday Learning), including content uploads, testing, course assignments, compliance monitoring, and course deactivation or archiving.
• Oversees learning campaigns and required training assignments in collaboration with HR, compliance partners, and learning architects.
• Delivers Tier 1–2 support for LMS users and instructors by troubleshooting issues, resolving tickets, maintaining knowledge base documentation, and escalating issues as needed.
• Collaborates with HR stakeholders to test and launch new learning solutions, system upgrades, and enhancements within Workday Learning.
• Manages scheduled system updates, performs regression testing, and communicates system changes to relevant stakeholders.
• Creates user guides, job aids, and training resources to drive adoption of LMS functionality and processes.
• Produces and shares standard an...