Job Description

  • Designs and delivers end-to-end digital and virtual learning solutions that align with organizational strategy and support skill-based learning pathways.

  • Manages the upload and comprehensive testing of digital learning content to ensure quality and functionality.

  • Curates, maintains, and oversees training content across multiple delivery methods, including instructor-led, virtual instructor-led, and self-paced learning.

  • Provides solution-oriented support to instructors and system users, ensuring timely resolution of support tickets and effective user training.

  • Tracks and assesses the effectiveness of learning solutions and training content, using data insights to recommend continuous improvements.

  • Partners with clients and subject matter experts to identify knowledge and skills gaps through needs assessments and analysis of performance data.

  • Serves as a subject mat...

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