Job Description
Designs and delivers end-to-end digital and virtual learning solutions that align with organizational strategy and support skill-based learning pathways.
- Manages the upload and comprehensive testing of digital learning content to ensure quality and functionality.
- Curates, maintains, and oversees training content across multiple delivery methods, including instructor-led, virtual instructor-led, and self-paced learning.
- Provides solution-oriented support to instructors and system users, ensuring timely resolution of support tickets and effective user training.
- Tracks and assesses the effectiveness of learning solutions and training content, using data insights to recommend continuous improvements.
- Partners with clients and subject matter experts to identify knowledge and skills gaps through needs assessments and analysis of performance data.
- Serves as a subject matter expert on available learning assets and resources ...
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