Leasing & Resident Experience Manager (Contract role)

Leasing & Resident Experience Manager

Hazelview Properties

About the Role

As a Leasing and Resident Experience Manager, you drive occupancy and retention through expert leasing, resident engagement, and service excellence—while championing Hazelview’s brand values and operational performance goals.

Key Responsibilities

Leasing & Marketing

• Manage all leasing activities, including tours, screening, offers, renewals, and notices.
• Conduct personalized property tours showcasing unique features, amenities, and the Story Brand experience.
• Respond promptly to inquiries via phone, email, and in‑person interactions, providing best‑in‑class customer service.
• Prepare, review, and process leases and renewals accurately, ensuring terms reflect agreements.
• Track market rents, concessions, and competitor activity; support in market surveys and pricing ...