Job Description

About the client:
Our client, a personal injury law firm based in the U.S., is seeking a
Legal
Intake Coordinator
to join their team. The firm handles a high volume of legal cases and prioritizes professionalism, responsiveness, and exceptional client support in every interaction.

About the role:
As a
Legal Intake Coordinator
, you will serve as the first point of contact for clients, ensuring their questions and concerns are addressed promptly and professionally. This role involves managing client communications, assisting with administrative tasks, and supporting the intake manager and legal team. The ideal candidate will be organized, empathetic, and able to handle sensitive client matters with discretion and confidentiality.

U.S. Law Firm Experience Is Required.
Personal Injury experience is a plus.
What you'll be doing:

  • Handle inbound and outbound calls with professionalism and empathy.
  • Assist clients by answering qu...

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