Job Description

Overview:

  • Fast-growing and operations-driven organization seeking a detail-oriented Legal Operations Specialist to support the Legal team through streamlined processes, systems administration, and workflow optimization.
  • This is not an attorney, paralegal, drafting, or negotiation role; the focus is entirely on legal operations, process efficiency, system management, reporting, and cross‑functional coordination .
  • Ideal for someone with strong administrative or operational background who excels in technology, data accuracy, and process improvement.

    • Scope:

  • Manages end‑to‑end signature workflows using e‑signature tools, ensuring timely and smooth execution.
  • Maintains legal systems including CLM, contract repositories, and matter management tools with complete and accurate metadata.
  • Supports various legal operations initiatives centered around process improvement, automation, and operational efficiency.
  • Creates reports and dashboards capturing contract volume, cycle times, SLA adherence, and other operational KPIs.
  • Conducts regular audits to ensure data integrity and system accuracy.
  • Coordinates workflows and information sharing with Legal, Sales, Finance, Procurement, and Operations teams.
  • Maintains Standard Operating Procedures (SOPs), knowledge bases, and document archives to support organizational compliance and scalability.
  • Ensures high-quality, organized, and reliable documentation across all legal operational activities.

    • Our current technical environment:

  • CLM systems
  • DocuSign or similar e‑signature tools
  • SharePoint or equivalent repository solutions

    • What you’ll do:

  • Own and manage signature workflows end‑to‑end, ensuring timely processing and escalation when required.
  • Administer legal systems (CLM, repositories, matter management tools), maintain metadata accuracy, and support enhancements.
  • Develop and maintain operational dashboards and analytical reports to support legal team decision-making.
  • Drive process improvement initiatives focused on workflow automation, operational efficiency, and reducing cycle times.
  • Partner with cross‑functional teams to ensure smooth and consistent legal intake processes.
  • Conduct periodic audits to ensure system hygiene, data consistency, and compliance with organizational standards.
  • Maintain centralized documentation including SOPs, process maps, training materials, and knowledge repositories.
  • Support the legal team during internal audits, due‑diligence processes, and compliance assessments by preparing data and reports.
  • Assist in onboarding new tools, features, and system upgrades, including coordination with IT and vendor support.
  • Enable cross‑functional teams by providing user training on legal tools and workflows.
  • Ensure all operational activities adhere to internal policies, procedural guidelines, and documentation standards.

    • ​ Role Exclusions:

  • This role does not include:
  • Contract drafting, redlining, or negotiation
  • Providing legal advice
  • Paralegal work
  • Litigation support
  • Regulatory or government filings

    • What we are looking for:

  • 2+ years of experience in Administration, Operations, or Legal Operations.
  • Experience managing signature workflows and comfort working with e‑signature tools.
  • Strong attention to detail with demonstrated ability to maintain accurate data in systems.
  • Proficiency with reporting tools and ability to create dashboards and operational insights.
  • Advanced Microsoft Office skills (Word, Excel, PowerPoint, Outlook, SharePoint).
  • Experience with DocuSign and CLM systems strongly preferred.
  • Familiarity with legal technology (CLM tools, document repositories, SharePoint, workflow tools).
  • Strong organizational skills and ability to manage multiple cross‑functional workflows.
  • Excellent verbal and written communication skills.

    • Our Values


    If you want to know the heart of a company, take a look at their values. Ours unite us. They are what drive our success – and the success of our customers. Does your heart beat like ours? Find out here: Core Values

    All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

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