Leisure Sales Manager - IHC

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ITALIAN HOSPITALITY COLLECTION

Italian Hospitality Collection is aportfolio of hotels, resorts and spas, hand-picked for their beauty, history
and enchanting surroundings.

Chia
Laguna Resort in Sardinia,
featuring 3 different hotels - Conrad Chia Laguna Sardinia, Baia di Chia Resort
Sardinia - Curio Collection by Hilton, and Hotel Village, with a total of 424
keys and a conference centre with 8 meeting rooms for up to 900 delegates.

Fonteverde
Lifestyle & Thermal Retreat in Tuscany, a member of the Leading Hotels of the World, with 78
keys and 3 meeting rooms for up to 85 delegates.

Grotta
Giusti Thermal Spa Resort in Tuscany, a member of the Autograph Collection by Marriott,
with 68 keys and 4 meeting rooms for up to 60 delegates.

Bagni di
Pisa Palace & Thermal Spa in Tuscany, a member of the Leading Hotels of the World, with 61
keys and 3 meeting rooms for up to 100 delegates.

Le Massif Hotel & Lodge in Courmayeur, a member of the Leading Hotels of the World, with 80
keys and nearby meeting facilities for up to 150 delegates

Our mission is to bring together
out-of-the-ordinary properties, offer our guests memorable experiences in true
Italian style, give our employees stimulating places to work and grow
professionally, and achieve our shareholders’ financial goals.

OBJECTIVE OF THE ROLE

We are seeking
a dynamic and results-oriented Leisure Sales Manager
who excels in both B2B and B2C environments. With a strong ability to
build and maintain relationships with key stakeholders and
keen understanding of seasonal market dynamics.

· He/She has to acquire new clients and manage
relationships with existing ones, promoting and selling the company's products
or services;

· He/She
has to achieve and exceed sales targets, contributing to the organization's
growth and success;

· He/She
has to adapt sales strategies according to seasonal demands, targeting
appropriate B2B clients based on the season being promoted.

· He/She
must be able to promote and acquire clients for other properties within the
group, including city hotels, seaside resorts, and thermal facilities, adapting
their approach to different market segments.

Location: The employee will be
based at the central offices in Milan. Therefore, he/she must
be available to travel for trade fairs and client meetings (both in
Italy and abroad), and to ensure presence at the hotel(s) whenever required.

Report: 

CORE JOB RESPONSABILTIES AND
DUTIES

· To identify and
qualify new Leisure potential clients through prospecting activities such
as cold calling, networking events, and market research;

· To target and
develop relationships with Leisure Tour Operators, DMC/ Luxury Consortia,
Luxury Travel Advisors , Leisure Groups operators.

· To maintain and
develop strong relationships with
existing clients, understanding their needs and offering tailored
solutions;

· To prepare and
present commercial offers, conduct product demonstrations,
and negotiate contracts to close sales;

· To work closely with
marketing and customer service teams to ensure a consistent and
satisfactory client experience;

-To work closely with
the revenue team to ensure that negotiations are following the correct rates
strategy;

· To utilize CRM
systems to track sales activities, update client information, and provide
performance reports;

· To
stay informed about market trends, competitor activities, and product
innovations to effectively position the company in the market.

PERSONALITY AND SKILLS

These are the personal skills, qualities and attributes the
candidate will need to demonstrate in order to carry out his/her job
effectively.

· Effective
Communicator: able to convey information clearly and persuasively to
clients and colleagues;

· Client-Centric: skilled
in understanding and addressing client needs, fostering trust-based
relationships;

· Independent and
Proactive: capable of working autonomously and taking initiative to
achieve set goals;

· Negotiation
Skills: aptitude for negotiating terms and conditions to secure
advantageous deals;

· Organized and
Efficient: proficient in managing time and priorities, demonstrating
excellent organizational skills;

· Adaptable: flexible
and resilient, able to adjust to dynamic and continuously evolving work
environments.

· Brand
Ambassador: committed to upholding the values and philosophy of the brand
in all interactions and communications.

REQUIREMENTS

Listed below are the mandatory requirements recognized as minimum
level to be short listed for this role.

· To have at least 2
years of experience in sales roles, preferably in the Hotellerie sector;

· To be fluent in Italian
and English; knowledge of French or German is considered a plus;

· To have advanced
knowledge of Microsoft Office (particularly PowerPoint);

· To be available to
travel for trade fairs and client visits, both within Italy and abroad;

· To
be results-oriented, focusing on achieving sales objectives and optimizing
revenue;

· Confident use
of PMS (Protel, OnQPM) and CRM (Zoho, Delphi);

· Must be EU
Citizen or in possession of Italian work visa.

·Achievement of the segment’s revenue
and budget targets