Leisure Sales Manager - IHC

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ITALIAN HOSPITALITY COLLECTION

Italian Hospitality Collection is aportfolio of hotels, resorts and spas, hand-picked for their beauty, history
and enchanting surroundings.

Chia
Laguna Resort in Sardinia,
featuring 3 different hotels - Conrad Chia Laguna Sardinia, Baia di Chia Resort
Sardinia - Curio Collection by Hilton, and Hotel Village, with a total of 424
keys and a conference centre with 8 meeting rooms for up to 900 delegates.

Fonteverde
Lifestyle & Thermal Retreat in Tuscany, a member of the Leading Hotels of the World, with 78
keys and 3 meeting rooms for up to 85 delegates.

Grotta
Giusti Thermal Spa Resort in Tuscany, a member of the Autograph Collection by Marriott,
with 68 keys and 4 meeting rooms for up to 60 delegates.

Bagni di
Pisa Palace & Thermal Spa in Tuscany, a member of the Leading Hotels of the World, with 61
keys and 3 meeting rooms for up to 100 delegates.

Le Massif Hotel & Lodge in Courmayeur,a member of the Leading Hotels of the World, with 80
keys and nearby meeting facilities for up to 150 delegates

 Our mission is to bring together
out-of-the-ordinary properties, offer our guests memorable experiences in true
Italian style, give our employees stimulating places to work and grow
professionally, and achieve our shareholders’ financial goals.

OBJECTIVE OF THE ROLE

We are seeking
a dynamic and results-oriented Leisure Sales Manager
who excels in both B2B and B2C environments. With a strong ability to
build and maintain relationships with key stakeholders and
keen understanding of seasonal market dynamics.

·He/She has
to acquire new clients and manage relationships with existing ones, promoting
and selling the company's products or services nationally and internationally;

·He/She has
to achieve and exceed sales targets, contributing to the organization's growth
and success;

·He/She has
to adapt sales strategies according to seasonal demands, targeting appropriate
B2B clients based on the season being promoted.

·He/She
must be able to promote and acquire clients for other properties within the
group, including city hotels, seaside resorts, and thermal facilities, adapting
their approach to different market segments.

Location: The Leisure Sales Manager will be home based in Rome. Therefore,
he/she must be available to travel for trade fairs and client
meetings (both in Italy and abroad), and to ensure presence at the
hotel(s) whenever required.

Report: 

CORE JOB RESPONSABILTIES AND
DUTIES

·To identify and qualify new Leisure
potential clients with a focus for the italian market through prospecting
activities such as cold calling, networking events, and market research;

·To target and
develop relationships with Leisure Tour Operators, DMC/ Luxury Consortia,
Luxury Travel Advisors, Leisure Groups operators.

·To maintain and develop
strong relationships with existing clients, understanding their
needs and offering tailored solutions;

·To prepare and present
commercial offers, conduct product demonstrations, and negotiate
contracts to close sales;

·To work closely with marketing and
customer service teams to ensure a consistent and satisfactory client
experience;

·To work closely with the revenue
team to ensure that negotiations are following the correct rates strategy;

·To utilize CRM
systems to track sales activities, update client information, and provide
performance reports;

·To stay informed about market
trends, competitor activities, and product innovations to effectively position
the company in the market.

PERSONALITY AND SKILLS

These are the personal skills, qualities and attributes the
candidate will need to demonstrate in order to carry out his/her job
effectively.

· Effective
Communicator: able to convey information clearly and persuasively to
clients and colleagues;

· Client-Centric: skilled
in understanding and addressing client needs, fostering trust-based
relationships;

· Independent and
Proactive: capable of working autonomously and taking initiative to
achieve set goals;

· Negotiation
Skills: aptitude for negotiating terms and conditions to secure
advantageous deals;

· Organized and
Efficient: proficient in managing time and priorities, demonstrating
excellent organizational skills;

· Adaptable: flexible
and resilient, able to adjust to dynamic and continuously evolving work
environments.

· Brand
Ambassador: committed to upholding the values and philosophy of the brand
in all interactions and communications.

REQUIREMENTS

Listed below are the mandatory requirements recognized as minimum
level to be short listed for this role.

· To have at least 2
years of experience in sales roles, either in the Hospitality or Tour
Operator sector;

· To be fluent in Italian
and English; knowledge of French or German is considered a plus;

· To have advanced
knowledge of Microsoft Office (particularly PowerPoint);

· To be available to
travel for trade fairs and client visits, both within Italy and abroad;

· To
be results-oriented, focusing on achieving sales objectives and optimizing
revenue;

· Confident
use of PMS (Protel, OnQPM) and CRM (Zoho, Delphi);

· Must
be EU Citizen or in possession of Italian work visa.

·Achievement of the segment’s revenue
and budget targets