Job Description

Position: Lettings Administrator 
Type: Full- Time/Permanent
Salary: £ per hour

Join our One Great Team here at Haven as a Lettings Administrator, where you’ll play a key role in supporting our Head of Holiday Home Revenue by delivering an exceptional experience for our Letting Owners. 

We’re seeking an organised and owner-focused individual who can confidently manage owner relationships and ensure the smooth delivery of our Letting Service. 

Key Responsibilities 
- Support the delivery of our Letting Owner promises through effective availability management, owner on-boarding, and consistent communication. 
- Build and maintain strong relationships with Letting Owners, confidently addressing concerns, resolving problems, and acting on feedback with empathy and understanding. 
- Collaborate with the park’s Experience Team to share updates on sales and service KPIs, ensuring alignment on goals. 
- M...

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