Level 1 System Engineer

The L1 System Engineer is responsible for:

• To provide 24 x 7 support for Data Center running on 12 hours shift

• Assisting the Customer in the verification, isolation and/or provision of a

temporary work around for the incident/problem logged.

• Resolving the incident/problem onsite.

• Escalating unsolvable problems and service requests to the System and/or Software Engineer and reporting the escalation to the Project Manager.

• Generating the relevant administrative records and reports.

• Introducing and integrating new technologies into existing environments.

• Applying operating system updates, patches, and configuration changes.

• Adding, removing, or updating user account information, resetting

passwords, etc.

• Answering technical queries

• Maintaining the configuration of the system.

• To implement Service Request and Change Request

• Contacting OEM/Vendor for technical support

Requirements:

• Possess Degree/Diploma in Computer Science/Electronics/IT or equivalent

• Minimum 1 year of relevant working experience in IT infrastructure operation

• Good Knowledge of following products will be advantageous:

-Linux
-Unix
-Active Directory/DNS
-Microsoft Azure Stack
-Microsoft Windows
-Commvault Backup and Recovery
-Symantec Endpoint Protection
• ITIL certification will be an advantage.

• Able to perform 12-hour shifts work including weekends and public holidays.

Interested applicants, please click "Apply Now" or forward a detailed resume as MS Word format / PDF and email to 

Tempserv Pte Ltd
EA License No: 06C3745
Consultant: Ivy Ng/EA Personnel No: R