Level 2 Application Support

Responsibilities

• Problem analysis and resolution.
• Perform system performance and stability monitoring.
• Provide support and coordination of planned activities both day-time and night-time on working days and non-working days.
• Manage the system maintenance activities in SIT/UAT, Production, and DR environment.
• Analyze the reported application problems from call center.
• On-call standby support 24x7.
• Other tasks to be assigned by superior.
• Own reported issue and work towards issue resolution.

Qualifications

• Applicants must possess at least a Degree in Computer Science/Information Technology or equivalent.
• Strong analytic skill and problem solving.
• Good knowledge in IBM Websphere, web servers (Apache, Tomcat).
• Working experience in Internet Banking system is essential.
• Hands-on experience in Unix/Linux systems, and SQL.
• More than 2 years...