Job Description

A managed IT services provider is looking for a Level 2 IT Support Engineer to deliver advanced technical support and manage client escalations. The ideal candidate will have strong experience with Microsoft 365 and Active Directory, excellent communication skills, and the ability to work both independently and collaboratively. Responsibilities include diagnosing technical issues, providing customer-facing support, and managing help desk operations to ensure timely resolutions. This is a great opportunity for those wanting to contribute to a dynamic tech team.
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