Level 2 Windows File Services Engineer

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Category

Service Delivery and Client Success

Job Type

Full time

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Role Summary

Responsible for the end-to-end operation and maintenance of global Windows File Services infrastructure, including DFS-R, NAS systems, and associated storage solutions. This role ensures compliance with ITIL standards, delivers proactive monitoring, and supports lifecycle management, migrations, and reorganizations. The engineer provides advanced troubleshooting, automation, and continuous service improvement to maintain high availability and performance.

Key Roles & Responsibiliti...