Level 3 IT Technician

We take the worry out of technology by providing the knowledge and skills to keep operations humming along; and we do it one-on-one, side-by-side every step of the way. We don’t just fix things; we evaluate current and future needs and deliver the best solution for organizations; processes and objectives.

About the Role:
We’re seeking a skilled and experienced Level 3 IT Technician to join our growing IT support team. In this role, you’ll handle escalated technical issues, manage infrastructure tasks, and serve as the final point of resolution for critical systems problems. You’ll work closely with systems administrators, engineers, and help desk staff to maintain uptime and performance across all platforms.

What you’ll do:
● Provide advanced technical support for desktop, server, network, and application issues.
● Diagnose and resolve complex hardware and software problems.
● Configure, maintain, and troubleshoot servers, Active Direc...