Job Description

What you'll do:

Optical duties

  • Work directly with customers to help meet all of their eyewear needs
  • Take and record measurements, adjust and fit eyewear, and execute these details with flawless accuracy
  • Check that our finished eyewear meets our optical standards, as well as customer requirements and requests
  • Use your expertise to explain prescription terminology and product offerings to customers
  • Leadership responsibilities

  • Set your store up for success each day by ensuring that all operational, service, and staff zoning procedures are executed to Warby Parker standards
  • Drive the store vision and sales by providing above-and-beyond service on the floor and acting as the main contact for customer and operational questions
  • Work with store management to lead and mentor the Optical team, including participants of our Optician Apprentice Program, and exemplify what great service looks like
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