Job Description

A leading outsourcing firm in Taguig is seeking a Quality Analyst responsible for auditing teammate call transactions and ensuring quality standards. The ideal candidate should have 2-3 years of quality auditing experience, strong MS Office skills, and exceptional communication abilities. This role requires a commitment to teamwork in a high-pressure environment and involves developing strategies to enhance operational efficiency. The position offers an opportunity to work in a dynamic setting with a focus on continuous improvement.
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