Life & Pensions Operations Analyst

We are hiring for UK Life & Pension domain for Insurance Operations (non-voice) role. Please find below details:

Experience: 1 to 10years

Skills required: Life Insurance, Insurance, Claims, Insurance Operations

Location: Chennai, Navalur

Job description:

• Ensure process adherence, SOP compliance, and quality assurance across delivery teams.
• Drive training, knowledge management, and SME development using GenAI tools (e.G., dC.IKnow, dC.IGenie).
• Collaborate with Risk & Compliance, Quality, and Transformation teams to ensure 3LoD readiness.
• Support transition activities including KT, ramp-up, and monitored production.
• Implement process improvements and automation opportunities to enhance efficiency.

Qualifications & Experience

- 2 to 10 years in insurance operations with domain specialization i...