Lifecycle Marketing Operations & Project Manager

As the Lifecycle Marketing Operations & Project Manager, you will lead the planning, coordination, and execution of lifecycle marketing initiatives across email, SMS, and retention channels. This position combines strategic understanding of customer messaging programs with strong operational and project management ownership.

This is a key position for someone who excels at both lifecycle marketing execution and structured project management. You will work closely with leadership to manage priorities, build and QA campaigns, and ensure projects move smoothly from strategy to delivery.

Success in this role requires familiarity with email and SMS retention strategies, marketing automation tools, and the ability to take initiative without step-by-step direction.

Responsibilities:

Lifecycle Marketing Support and Execution

• Manage end-to-end delivery of email and SMS campaigns in Klaviyo, including build, segmentation, and QA.
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