Job Description
Lift Service Supervisor
The aim of this role is to offer support to other team members both within the office and field. Improve the way in which they carry out their day to day duties, increasing skill levels and helping with improvement of efficiency.
The ability to communicate effectively with field staff, customers and internal staff is key to the role. The ability to offer technical support as and when required is paramount to this position. A knowledge of the lift industry and an understanding in sales, technical support, engineering and Health & Safety is preferred.
* Accomplish maintenance objectives by training, coaching, communicating and monitoring field staff performance
* Ensure that we maintain the delivery of a high-level service on all occasions by contributing to strategic plans and implementing our service standards
* Evaluate efficiency of our procedures and work ethics offering solutions for any required improvements
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The aim of this role is to offer support to other team members both within the office and field. Improve the way in which they carry out their day to day duties, increasing skill levels and helping with improvement of efficiency.
The ability to communicate effectively with field staff, customers and internal staff is key to the role. The ability to offer technical support as and when required is paramount to this position. A knowledge of the lift industry and an understanding in sales, technical support, engineering and Health & Safety is preferred.
* Accomplish maintenance objectives by training, coaching, communicating and monitoring field staff performance
* Ensure that we maintain the delivery of a high-level service on all occasions by contributing to strategic plans and implementing our service standards
* Evaluate efficiency of our procedures and work ethics offering solutions for any required improvements
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