Linear Rate Pre‑Trade Support Analyst

Role Summary

As a Pre‑Trade Support Analyst within the Linear Rates stream, you will operate in a dynamic, agile-oriented Capital Markets IT environment at Crédit Agricole CIB. The role focuses on supporting USD interest rate swap desks, contributing to the evolution, implementation, and support of global Front‑Office solutions that provide market access for the bank’s Rates business. You will be part of a multi‑skilled Agile team (Project Management, Development, QA, Support) managing the full lifecycle of Capital Markets information systems, working closely with global IT and business stakeholders across Paris, London, New York, Montreal, Hong Kong, India, and Singapore.

Key Responsibilities

• Provide front-line support to Traders in New York on USD and CCY interest rate swap desks.
• Analyze incidents and user requests; document and support newly delivered components, features, and enhancements.
• Configure new pr...