Lisbon

Job Title: German Customer Service Representative

Location: Lisbon, Portugal (Onsite)
Job Type: Full-time
Working Hours: Monday to Friday (including bank holidays), 08:00 AM – 05:00 PM (Portuguese Time)
Days Off: Saturday and Sunday
Salary: Competitive Salary Package
Start Date: 6th February 2025

Job Overview:
We are seeking a German Customer Service Representative to join our dynamic team in Lisbon, Portugal. This role involves providing exceptional service to our German-speaking customers. The working hours are from Monday to Friday, 08:00 AM to 05:00 PM (Portuguese time), including bank holidays, with weekends (Saturday and Sunday) as your days off.

Key Responsibilities:

• Provide high-quality customer support in German via phone, email, and live chat.
• Address customer inquiries, resolve issues, and provide clear and accurate product information in a professional manner.
• Ensure customer satisfaction by resolvi...