Litigation Officer (Local Collections)

About the role

We are seeking a strategic and results-driven Litigation Division Head to lead our small claims litigation efforts across the Philippines. This role is pivotal in designing, implementing, and managing scalable legal processes that support our debt recovery operations through small claims court. The ideal candidate will bring deep knowledge of Philippine legal procedures, strong leadership, and a passion for operational excellence.

What you’ll be doing

Process Design & Implementation

• Develop end-to-end litigation workflows for small claims, from case intake to resolution.
• Standardize documentation, timelines, and escalation protocols to ensure compliance and efficiency.
• Integrate digital tools and automation to streamline case management and reporting.

Team Leadership & Development

• Build and manage a team of paralegals, legal assistants.
• Provide training on smal...