Job Description

  • Positively impact the customer experience, while maintaining frequent communication and providing exceptional customer service to homebuyers
  • Maintain ongoing communication with NVR Mortgage and Homebuilding staff throughout the entire loan process
  • Manage multiple loan files, collect and record customer information, and ensure timely processing of mortgages
  • Set up loan files, order all exhibits (i.e., VOE's, VOD's credit report, etc.), and follow up on submitted and pending loans.
  • Coordinate closing paperwork, ensure accuracy and completeness of loan files prior to passing to the closing department

    • Qualifications

  • Excellent customer service, and strong oral and written communication skills
  • Strong organization skills, attention to detail, and ability to multi-task
  • At least 2 years of experience processing loans, preferred
  • Working knowledge of real estate documentation, underwriting policies, complianc...

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