Job Description

Logistic Associate - Arbitration (Call Center)

PH Global Jet Express Inc.

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Job Description

Employee Recognition and Rewards

Performance Bonus

Government Mandated Benefits

Insurance Health & Wellness

HMO

Professional Development

Professional Development

Work-Life Balance

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  • Responsible for handling claims arising from courier services, including but not limited to goods loss, delays, and damages.
  • Review claim documents and evidence provided by customers or platform, ensuring the completeness and accuracy.
  • Maintain and manage claims files, ensuring they are achieved and stored according to company standards.
  • Track and follow-up the progress of claims processing to the regional claims.
  • Compute the delays using the platform the SLA.
  • Make fair, reasonable, and enforceable arbitration decision in accord...

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