Logistics Administrator -Ghana

Purpose of Position:

• To provide efficient day-to-day support for procurement, logistics, and repairs administration.

Duties & Responsibility:

• Supply of parts to Technical Hardware / RMA workshop personnel to ensure central point of control over inventory and maintain accurate record.


• Administration and Management of product repair records and procedure, also ensuring that all repaired items are returned timeously.

• Submit RMA inventory adjustment report to Logistics Manager as required, this to be done in collaboration with the local Accountant.


• Create service notifications, sales orders and invoices related to RMAs for our customers.


• Process Third party purchase orders, expedite and ensure timeous supply.


• Maintain up-to-date supplier records on master vendor database ensuring that information corresponds with SAGE ERP system.


• Procurement from Third Parties and non-stock items.


• Manage shipping of internal and external customer orders.


• Issue delivery notes and prepare Passout documents to be signed by Accountant (Accra office)


• Responsible for all import and export activities.


• Manage stores and its related functions.


• Maintain an up-to-date record of audit trails for procurement (Intercompany, Internal, and external)


• Maintain up-to-date record of customs documentation such as BOL, SLI, SAD500, DA65.


• Assist the finance department with uploading the import and export VAT related documentation.


• Perform ad-hoc collections and deliveries as required by the business from time to time.


• Create and submit inventory adjustment reports to Logistics Manager


• Receipt and put away of raw materials performing the corresponding transactions in SAGE ERP system.


• Classification of all materials and products updating the Tariff / Harmonization codes in collaboration with Logistics Team Lead (Africa).


• Assist the Logistics Manager with reconciliation of Demo and Trial stock.


• Participation in Audit, Stocktaking and assist Shared Services.


• Filing / management of records, archiving and storage requirements.


• Perform regular Stock take of RMA inventory as required.


• Compliance with The Company within the Mining Workplace Health and Safety policies and procedures,


• Other duties as required from time to time.

Critical Knowledge, Skills and Abilities

• Intermediate working knowledge of Microsoft Office suite (in particular, MS Word and Excel)


• Sound working knowledge of general inventory program applications


• Sound working knowledge of SAGE / SAP ERP purchase order module is desirable, although training will be available on The Company's internal systems


• “Can do” attitude


• Willingness to go the extra mile for customers (internal and external)


• High level of personal drive and motivation


• High level of attention to detail


• Strong time management and prioritization skills


• Excellent communication skills, both verbal and written


• Ability to work in and contribute to team building environment


• Ability to set day to day priorities within overall priority listing


• Strong problem solving, interpersonal and negotiation skills

Major Challenges / Problem Solving:

• Dealing with conflicting priorities

Decisions Expected:

Own Authority

• Setting of day-to-day priorities within overall priority listing


• Make recommendations for service delivery improvements where necessary


• Expenditure for parts and components within allowable limits


• Creating build orders for assembly team


• Advising Business Unit Manager of business risk areas as they are identified

Referred to Higher Authority

• Approval for expenditure over allowable limits


• Any decision that will adversely affect budget


• Clarification of business priorities or urgent escalations

Working Relationships:

Most Frequent Contacts Purpose

Warehouse & Logistics TL Direction and supervision; setting of priorities; training and development.

cross-skilling in production areas and processes

Assemblers Provision of supply requirements in a timely manner

HW Technical & RMA Team Liaise regarding new products and assembly techniques