Job Description
Responsibilities
- Serve as a trusted point of contact for customers, responding promptly and professionally to inquiries related to product availability, pricing, delivery schedules, and order details.
- Accurately process and manage customer orders in SAP S/4HANA, ensuring data integrity and on-time fulfillment.
- Collaborate closely with Sales, Planning, Logistics, Regulatory, and Finance teams to ensure flawless execution from order placement through final delivery.
- Monitor and manage open orders daily, prioritizing fulfillment based on customer requirements and product availability.
Requirements
- Proficient in Microsoft Excel, with the ability to manage and analyze complex data sets.
- High school diploma or GED required; bachelor's degree in business, communication, or a related field strongly preferred.
- Minimum 3 years of experience in a high-volume Customer Service role.
- Sol...
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