Job Description
Purpose:
Logistics Customer Service Rep supports the profitable growth for Marten Transport Logistics, LLC.
Responsibilities:
1. Drive daily and weekly load count, revenue and margin goals for a specific region.
2. Develop current carrier base for consistent lane specific volumes.
3. Negotiate pricing and solicit business from our existing customers to secure freight for our contracted carriers.
4. Work directly with sales and management to assist in developing pricing for larger customers.
5. Monitor EDI system for available freight. Make sure correct reason codes are included on all rejected shipments.
6. Act as a mentor for new employees and assist in training as needed.
7. Identify new traffic lanes for potential growth.
8. Verify all carriers used meet Marten Transport Logistics, LLC safety standards.
9. Meet departmental and personal profit margin goals.
10. Travel up to 10% of scheduled...
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