Logistics Coordinator

Job description

• Plan and coordinate parcel delivery activities to ensure accurate and timely deliveries to customers.
• Contact customers to confirm delivery date and address.
• Notify customers about any delivery delays in advance.
• Respond to delivery-related inquiries and concerns from customers.
• Communicate and follow up with internal stakeholders in group chats to achieve mutual satisfaction.
• Provide support to any parcel delivery issues highlighted by internal stakeholders
• Assist the Delivery Manager in ad-hoc tasks

Requirements

• Min 'O' Levels - Diploma
• Highly customer-oriented
• Excellent analytical, interpersonal & communication skills
  - Fluent in Chinese to respond to inquiries and concerns from Chinese-speaking stakeholders
• Responsible individual with the ability to work with little supervision

Working hours
5.5 days (rotatio...