Logistics Customer Service Executive

Our client is an established logistics and freight solutions provider based in Singapore, specializing in international freight forwarding and end-to-end supply chain support. Their operations cover import and export coordination, cargo handling, and customer support across multiple trade lanes.

Responsibilities:

• Respond to customer inquiries via phone, email, and portal; providing timely updates on shipments
• Coordinate with warehouse, transporters, and operations for delivery scheduling and issue resolution
• Process orders and update shipment tracking in internal systems
• Prepare and verify basic shipment documentation (delivery notes, invoices, manifests)
• Support booking arrangements with carriers and freight agents
• Maintain customer records and ensure accurate data entry

Requirements:

• Minimum diploma or degree in Supply Chain, Logistics, and any related field(s)
• At least 1 year of experience in customer service or logistics field preferred (not mandatory)

How to Apply:

Qualified or interested candidates, please submit your updated resume by using the Apply Now button
**We regret to inform that only shortlisted candidates would be notified.**

Foong Sue Lee (Sophia)

Registration Number: R
EA License Number:18C9027