Job Description
**About Us**
We are Rapido Solutions Group, a company committed to connecting Mexico's best talent to hyper-growth businesses. Our objective is to radically change the Latin American work culture by creating opportunities for people from one of the best cities in Mexico, Guadalajara, to work at US logistics companies.
At Rapido we strive for becoming the best place to work, and that’s why we provide a young and vibrant work environment, we combine diversity, joy, and passion to create a dynamic community that allows our people to thrive alongside our clients in one of the most important industries of the USA.
**What will you be doing?**
- Ensuring the customer receives the same high level of service and experience that is expected within the rest of the company.
- Serve as the primary escalation point for the customer when operational issues arise and the reps need assistance in how to resolve
- Driving all corrective action measures and preparing Corrective Action Pl...
We are Rapido Solutions Group, a company committed to connecting Mexico's best talent to hyper-growth businesses. Our objective is to radically change the Latin American work culture by creating opportunities for people from one of the best cities in Mexico, Guadalajara, to work at US logistics companies.
At Rapido we strive for becoming the best place to work, and that’s why we provide a young and vibrant work environment, we combine diversity, joy, and passion to create a dynamic community that allows our people to thrive alongside our clients in one of the most important industries of the USA.
**What will you be doing?**
- Ensuring the customer receives the same high level of service and experience that is expected within the rest of the company.
- Serve as the primary escalation point for the customer when operational issues arise and the reps need assistance in how to resolve
- Driving all corrective action measures and preparing Corrective Action Pl...
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