Job Description

Job Description:

Key Responsibilities:

  • Provide customer solutions by developing and managing a network of third-party carriers in order to execute customer orders. (i.e. securing freight capacity, tracking & tracing loads)
  • Book & appoint loads tendered from customers and trace loads as needed and handle any other customer service related duties
  • Foster excellent customer relations by promptly responding to customer issues or requests
  • Solicit new sales by developing leads and cold calling potential customers by marketing & promoting J.B. Hunt's service solutions
  • Establishes and maintains a book of business through daily customer and/or carrier engagement activities (i.e. customer calls, emails, etc.) that lead to business growth
  • Partner with internal teams to promote best in class service, ensure safety, and adhere to all operational SOPs/processes. i.e.) carrier verifications, fraud prevention
  • Underst...

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