Logistics Specialist (3PL Operations Management)

Logistics Specialist (3PL Operations Management)

Title: Logistics Specialist (3PL Operations Management)

The Logistic Specialist (3rd Party Logistics) is responsible for supporting the oversight of third-party logistics providers through KPI tracking, contract obligation monitoring, and issue resolution support. This role ensures service delivery aligns with contractual terms and business expectations while contributing to continuous improvement efforts.

• Collect, validate, and consolidate data for KPIs such as OTIF, IRA, TAT, Damages, IA, and Reversal
• Maintain performance dashboards and scorecards for weekly/monthly reporting.
• Track and document third-party compliance with SLAs and contract terms.
• Maintain a repository of 3PL contracts and key obligations.
• Participate in quarterly business reviews and help prepare reports, presentations, and insights.
• Provide the basic data required for the analysis...