Job Description
Job Purpose:
・RMA operations (handling approval/rejection, RMA preparation, communication with sales departments)
・Inventory control (circular inventory, material inventory, physical item number control)
・Returned goods operations (creation and processing of work lists related to manufacturer returns and shipping)
・Repair reception service (Communication with manufacturers and retailers via phone/fax/email)
Knowledge, Skills and Experience:
・PC skills (Word, Excel for tabulating and creating documents, etc.)
・Ability to communicate with related departments
・Experience in handling phone communications with clients and partners.
Welcome skills:
・Experience in repair reception operations
・Experience as a telephone operator
業務要約:
・RMA業務(承認可否対応、RMA作成、営業部署とのやり取り)
・在庫管理(循環棚卸、資材棚卸、現品番号管理)
・返品業務(メーカー返品に関する作業リスト作成・処理及び出荷...
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