Job Description

Job Summary:
The Loss Drafts Senior Associate is responsible for facilitating achievement of service level agreements by mentoring peers, reviewing, verifying and processing complex insurance-related documentation and updating system of record as required.
Key Responsibilities:
- Process multiple insurance-related documentation queues by reviewing and verifying complex data, resolving exceptions and updating clients’ systems of record to ensure accuracy and completeness of database information
- Facilitate success of insurance operations team by resolving basic escalated issues and guiding peers on best practices to increase effectiveness and efficiency of processing functions
- Deliver on service level agreements by completing high volume of data entry and processing multiple insurance-related documentation queues quickly and accurately to meet department quality and productivity standards
- Develop and enhance insurance operations skills and knowledge by participati...

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