Lounge Manager

The ideal candidate for this position will succeed in this role if they have both knowledge and technical depth about the company and the industry. This is essential as they will be a central person in the decision making process, working with multiple individuals across different teams when necessary. As a result, they will also be overseeing specific personnel.

Responsibilities

• Responsible as operation leader for the smooth functioning of lounge and delivering exceptional customer service to the customers on day-to-day basis.

• Assist the management to have smooth functioning of the lounge in accordance with the company set standards.

• Ensure that the food and services offered to the client, customers, and employees of the operation is of superior quality.

• Ensure that the lounge delivers the company experience by reviewing operations from the customer’s persp...