Loyalty Campaign Specialist

Overview

Our client is seeking a Loyalty Campaign Specialist to support the execution of targeted loyalty offers delivered through a leading Canadian retail mobile app ecosystem. This role focuses on coordinating with external vendors and internal stakeholders to ensure timely, accurate, and high-quality offer execution aligned with both customer and vendor objectives.

You will play a critical role as the final checkpoint in campaign delivery—ensuring precision, data integrity, and an excellent customer experience.

Key Responsibilities

• Own end-to-end setup and execution of targeted loyalty offers, including intake, recommendations, submission, setup, QA, live validation, and post-campaign analysis
• Partner with external vendors and internal teams to manage offer requirements and timelines
• Maintain execution calendars, submission trackers, and organize all offer assets (audience lists, images, translations, etc.)
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