Job Description
The Loyalty Program Manager is responsible for the end-to-end development, execution, and optimization of Jacksons’ loyalty and CRM programs. This role blends strategy with hands-on execution, leading the design and delivery of personalized loyalty offers and automated marketing campaigns that drive engagement, frequency, and incremental revenue.
As a key member of the Digital Team, this role owns the loyalty rewards engine, CRM workflows, and customer data platform (CDP), working cross-functionally with Marketing, Merchandising, Analytics, Operations, and vendor partners to ensure the right customers receive the right offers at the right time across email, SMS, push, and in-app channels.
Location: Jacksons Store Support Center - Meridian, Idaho
Duties/Responsibilities:
+ Lead the design, launch, and optimization of loyalty offers aligned to business objectives and customer behaviors.
+ Devel...
As a key member of the Digital Team, this role owns the loyalty rewards engine, CRM workflows, and customer data platform (CDP), working cross-functionally with Marketing, Merchandising, Analytics, Operations, and vendor partners to ensure the right customers receive the right offers at the right time across email, SMS, push, and in-app channels.
Location: Jacksons Store Support Center - Meridian, Idaho
Duties/Responsibilities:
+ Lead the design, launch, and optimization of loyalty offers aligned to business objectives and customer behaviors.
+ Devel...
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