Job Description

Description and Requirements

Job Responsibility:

  • Understanding of Hitachi storage architecture and hardware configuration (such as G series, E series VSP and HCP platforms )
  • knowledge of Fibre Channel (FC), iSCSI, and NVMe.
  • Knowledge of RAID grouping in SAN storage
  • Knowledge of using various Hitachi software platforms such as Hitachi Navigator and Hitachi Ops Center to manage Hitachi storage system.
  • Perform Root Cause Analysis (RCA) for hardware failures or connectivity issues.
  • Knowledge of TCP/IP on troubleshooting connections issue between devices
  • Understand LUNs (Logical Unit Numbers) and DP-POOL in Hitachi storage to various platforms (Windows, Linux, VMware).
  • Server management and troubleshooting skills
  • Understand the flow of incident report and case management to Hitachi support
  • Performance Monitoring: Monitor storage performance and capacity, ensuring optimal utilization...

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