Job Description
Job Overview
The National Life, Disability & Wellness Team is looking for a self-motivated Calculation Analyst who thrives on delivering value, is customer-obsessed, and excited to work with a small yet dynamic team. They should have a good understanding of group disability contract language and the impact various sources of income have on disability benefits. Strong mathematical and negotiation skills are required.
Position Responsibilities
- Calculate and code offsets and the adjusted LTD benefit in Navigator
- Inform Plan Member of the overpayment amount with clear explanations both verbally and in writing
- Follow up with Plan Member for reimbursement of overpayment and negotiate an acceptable repayment plan when necessary
- Proceed with claim recoveries in Navigator
- Collaborate with the Case Management teams to strengthen financial results
- Work closely with other colleagues to prioritize work especially durin...
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