lululemon Associate Support Analyst - Educator Help Center

Overview

lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. We focus on creating positive change to build a healthier, thriving future, including an equitable, inclusive and growth-focused environment for our people.

about this team

The Educator Help Centre (EHC) is the epicentre of technical support at lululemon. We are a fast-paced team passionate about problem-solving and critical thinking, providing global support to our people across all facets of the business, including Store Educators, the Guest Education Center, Distribution Centers, and Store Support Centers. We bridge the gap between potential lost sales and exceptional customer experiences for our employees.

Our goal is to provide a best-in-class, empathy-centric support experience to lululemon employees across multiple channels: Online chat, over the phone, email, in person or through our i...