Luxury Customer Experience Coordinator

Job Title: Guest Service Center Supervisor

We are seeking a skilled and experienced professional to fill the role of Guest Service Center Supervisor. As a key member of our team, you will be responsible for overseeing the daily operations of our guest service center.

Your primary objective will be to ensure that every guest has an exceptional experience with us. To achieve this, you will need to provide excellent service, train and manage staff members effectively, handle inquiries efficiently, maintain knowledge about hotel services and local information.

• Maintain high levels of customer satisfaction through effective communication.
• Skillfully handle complaints or concerns from guests in a prompt manner.

About Us

Anantara Hotels & Resorts operates within Minor International's large lifestyle company in Asia Pacific. The company is renowned for offering luxurious hospitality experiences across various exotic de...