Lvl2 Security Technology Analyst

As a member of the Security Technology Operations (STO) team, the Lvl2 Security Technology Analyst will work with a global security toolkit, focusing on DLP and Endpoint Management using Microsoft Purview, Tanium and Qualys. The role involves taking a lead in incidents and service requests, supporting the consultant, and providing advanced troubleshooting and mentorship to more junior Lvl1 team members.

Key Responsibilities:

• Lead and manage incident and request handling for DLP, Tanium and Qualys
• Attain and maintain SLAs and KPIs, providing detailed reporting and the timely escalation when necessary to management
• Escalate complex issues to STO management and leadership as necessary
• Conduct log analysis to identify potential data loss issues
• Assist in advanced troubleshooting of system performance-related incidents
• Engage with stakeholders including Business Unit, Data Privacy and Data Protection Engineering...