Job Description
**JOB SUMMARY:**
This position is responsible for the administration of the Southern Company's Microsoft 365 Collaboration tools and PDF solutions, including but not limited to Microsoft Teams, Teams Voice, SharePoint Online, OneDrive for Business, and Office 365 tenant administration.
+ Collaborate with team and internal stakeholders to design, implement, and manage cloud efforts focused on Microsoft 365 initiatives, with a focus on improving business functionality and user experience.
+ Configure, deploy, and manage Office 365 applications and features to meet business requirements, industry best practices, and security guidelines.
+ Serve as 3rd level for escalation, provide technical guidance and support to end-users, addressing their questions and issues related to Microsoft 365.
+ Create and maintain detailed technical documentation, including system configurations, technical specifications, designs, processes, operational procedures, knowle...
This position is responsible for the administration of the Southern Company's Microsoft 365 Collaboration tools and PDF solutions, including but not limited to Microsoft Teams, Teams Voice, SharePoint Online, OneDrive for Business, and Office 365 tenant administration.
+ Collaborate with team and internal stakeholders to design, implement, and manage cloud efforts focused on Microsoft 365 initiatives, with a focus on improving business functionality and user experience.
+ Configure, deploy, and manage Office 365 applications and features to meet business requirements, industry best practices, and security guidelines.
+ Serve as 3rd level for escalation, provide technical guidance and support to end-users, addressing their questions and issues related to Microsoft 365.
+ Create and maintain detailed technical documentation, including system configurations, technical specifications, designs, processes, operational procedures, knowle...
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