M365 Copilot Functional Consultant(Business analyst)

Microsoft 365 Copilot Functional Consultant (Business Analyst)

Role Summary

Owns the functional discovery and business-facing design for Microsoft 365 Copilot initiatives—translating stakeholder goals into clear requirements, user journeys, and adoption plans that drive real outcomes.

Key Accountabilities

• Partner with business teams to uncover Copilot opportunities and document end-to-end requirements.
• Understand current workflows and pinpoint where Copilot can simplify, automate, or improve productivity.
• Produce functional artefacts such as process flows, feature requirements, acceptance criteria, and user stories.
• Support rollout readiness through training inputs, enablement materials, and adoption/change activities.
• Work with architects/developers to ensure the delivered solution maps back to the intended business value.

Skills & Background

• Working knowledge of Microsoft 365 Copilot, Copilot Studio, and SharePoint capabilities.
• Strong BA toolkit: discovery workshops, process mapping, documentation, and user story writing.
• Confident stakeholder communication across functions and seniority levels.
• Awareness of governance, compliance, and controls expected in regulated environments.
• Nice to have: experience creating training content, playbooks, or user documentation.