Machine Learning Engineer (AI Core Team)

Who We Are We help creators get more out of every conversation with Instagram-focused automations and support for other channels like Messenger, WhatsApp, and TikTok. The result? Better engagement, more sales, and real, sustainable growth. Who We're Looking For Manychat’s AI Core team turns ML and LLM ideas into production features used in millions of conversations every day. You will work across applied research, prototyping, and production delivery, partnering closely with our Python Platform team and Product to validate ideas quickly and ship high-impact AI workflows. This role suits someone who loves to build fast, experiment, and take ownership of models, agents, and workflows end to end. What You’ll Do Design and deliver ML/LLM solutions end-to-end: fast prototyping, offline evaluation, and production rollout of models and agent workflows. Build and iterate on AI agents (RAG, vector search, memory, tools) using clear benchmarks and product metrics to guide improvements. Choose...